Ronald McDonald House Charities

Ronald McDonald House Charities® Southwestern Ontario Career Opportunities

Latest Positions Available

 


For an accessible version of our job descriptions for screen-reader assistive technology, please email communications@rmhc-swo.ca.

RMHC is a family-centered brand and deeply values the lives of its employees inside and outside of RMHC programs. We offer competitive salaries, benefits, and vacation packages. RMHC-SWO is committed to principles of anti-oppression and employment equity. We strongly encourage members of Indigenous, ethno-racial, LGBTQ+, Francophone, immigrant, refugee, differently abled, and other equity-seeking groups to apply and self-identify.

If accommodation is required during the hiring process, please inform the hiring manager or committee once selected for an interview. We thank all interested applicants, but only those selected for an interview will be contacted.

Find out about the latest available career opportunities below.

 

  • Coordinator, People and Culture

    POSITION SUMMARY

    Reporting to the Associate Director of People and Culture, the Coordinator, People and Culture is responsible for a wide range of HR tasks, including recruitment, onboarding, benefits and payroll processing, and maintaining the human resources database and files. The Coordinator, People and Culture manages the accurate entry and maintenance of employee records and responds to internal staff enquiries about processing employment-related transactions and payroll. The Coordinator, People and Culture plays an important role in building and supporting our growing team by handling various HR responsibilities. To ensure fair and equitable pay at RMHC-SWO, placement on the salary range will be based on your years of experience, skills and qualifications relevant to the Coordinator, People and Culture. Hiring salary range: $45,000 to $50,000. RMHC-SWO offers a 4-day workweek schedule for the employees.

     

    KEY RESPONSIBILITIES
    • Recruitment experience: Assists with the recruitment process all by established recruitment practices and relevant legislation
    • Onboarding involvement: Ensure new employees are equipped with the necessary resources, training, and support to integrate into their roles effectively.
    • Performance Management Process: Assist with administering the annual performance evaluation process.
    • Human Resources overall support: Respond to employees' inquiries, including payroll and benefits, and various assignments to support the department portfolio and participate in the planning, logistics, and execution of HR initiatives.
    • Bi-weekly payroll: Perform fully-cycle bi-weekly payroll processing for all salaried and hourly employees, ensuring all related reconciliations and remittances are accurate and completed and reports submitted on time. Provide payroll-related assistance to managers and employees.
    • Comprehensive employee records: Track all employee information—including personal details, compensation, and employment history to be up-to-date and accurate.
    • Monitor HR and Payroll data: Track employee attendance, vacation, and leave balances to ensure compliance with company policies and report accurate data to the accounting team.
    • HR data integrity: Verify and coordinate the processing of all employment-related transactions, such as new hires, status changes, benefits enrollment and payroll processing. Complete biweekly HR data integrity checks to ensure the tasks have been completed accurately.
    • Administer employee benefits programs: Manage health insurance, retirement plans, and other employee benefits.

     

    JOB SPECIFIC COMPETENCIES AND QUALIFICATIONS
    • College diploma in human resources or another related field.
    • Payroll Compliance Practitioner (PCP) designation is an asset.
    • 1 to 2 years of relevant or progressive experience in the Payroll and/or Human Resources field.
    • Experience in full-cycle payroll processing.
    • Ability to work with highly confidential, sensitive information professionally.
    • Excellent analytical skills, attention to detail and accuracy.
    •  Knowledge of accounting principles to understand payroll complexities and for accurate maintenance of payroll records and procedures.
    • Thorough working knowledge of the Employment Standards Act, Canada Revenue Agency legislation, and other applicable legislation, as well as internal policies and procedures.
    • Commitment to the highest ethical standards and dedication to the organization’s mission and values.
    • Superb interpersonal and communication skills.
    • Valid driver's license with a healthy driving record and consistent access to a motor vehicle with appropriate auto insurance.
    • Proven organizational and time management skills with a keen attention to detail.
    • Ability to climb stairs.
    • Possess a clean driving record and a reliable mode of transportation.
    • Clear Vulnerable Sector Screening Police Check

     

    Diversity, Equity, and Inclusion
    • Embed DEI principles into all aspects of operations and programming, fostering an inclusive and equitable environment.
    • Champion diversity, equity, and inclusion initiatives in all mission-focused activities of RMHC-SWO.

     

    WORKING CONDITIONS:

    RMHC-SWO is a safety net for families and strives to alleviate the isolation and stress they feel when they have an ill or injured child. All staff must display care and compassion, possess emotional maturity and discretion, and be capable of respecting the dignity and rights of guests, volunteers, and other staff members. Keeping confidentiality is of the utmost importance.

    HOURS OF WORK:

               Monday – Thursday, 9:00 – 5:30 pm or 8:00 to 4:30 pm.

    Work Environment:
    • Normal office environment
    • Operation of desktop computer and peripherals
    • Attendance and conducting of presentations
    • Extended periods of sitting
    • Occasional overtime

     

    Travel: Occasional travel may be requested.

    RMHC is a family centered brand and deeply values the lives of its employees inside and outside of RMHC programs. We offer a competitive salary, benefits, and vacation package. RMHC-SWO is committed to principles of anti- oppression and employment equity. We strongly encourage members of Indigenous, ethno-racial, LGBTQ+, Francophone, immigrant, refugee, differently-abled, and other equity-seeking groups to apply and self-identify. If accommodation is required during the hiring process, please inform the hiring committee once selected for an interview. We thank all applicants, but only those selected for an interview will be contacted.

     
    To Apply:

    Please email your resume and cover letter to:

    Ina Sirbu, Associate Director, People and Culture at isirbu@rmhc-swo.ca by 5:00 pm, Friday, January 24, 2025, with the subject line: HR Coordinator People and Culture.

  • Senior Development Officer – Major Gifts

    POSITION SUMMARY

    The Senior Development Officer, Major Gifts, is responsible for managing and growing a portfolio of high-value donors, with a particular emphasis on securing major gifts and capital campaign efforts. As a key member of the Development Department, this role plays a pivotal part in driving revenue generation, stewarding donor relationships, and contributing to RMHC-SWO's long-term financial sustainability.

    Working closely with the Director of Development, the Senior Development Officer will identify, cultivate, and solicit major donors, including individuals, foundations, and corporations, to secure gifts of $25,000 and higher. This role also plays an integral part in strategic planning and execution for capital campaigns, developing cultivation and stewardship strategies that align with the organization's mission, vision, and growth objectives.

    In addition to managing a robust donor pipeline, the Senior Development Officer will collaborate with the chapter’s leadership team, Board members, and volunteers to support the overall fundraising strategy and ensure the success of both annual and multi-year capital fundraising initiatives. Hiring Salary Range: $75,000 - $85,000. RMHC-SWO offers a 4-day workweek schedule for the employees.

     

    KEY DELIVERABLES

    • Capital Campaign Leadership: Collaborate with the Director of Development and Community Relations to shape and lead capital campaign efforts, including strategic planning, major donor solicitation, and campaign-specific donor engagement programs.
    • Donor Portfolio Management: Manage an extensive portfolio of high-value donors, focusing on capital campaign contributions, ensuring engagement in line with RMHC-SWO's mission, vision, and values.
    • Major Gift Solicitation: Confidently ask for and secure major gifts of $25,000 and up, including six-figure contributions, particularly aligned with campaign targets.
    • Donor Identification and Research: Identify and research potential major gift prospects, including individuals, foundations, and corporations, with a special emphasis on those who can support capital projects.
    • Cultivation & Stewardship Plans: Develop and implement comprehensive cultivation, solicitation, and stewardship strategies for each assigned prospect, with a particular focus on long-term capital campaign goals.
    • Strategic Relationship Building: Build sustainable relationships with key regional and national partners, donors, and stakeholders to increase program awareness and capitalize on revenue opportunities aligned with the capital campaign.
    • Leadership Collaboration: Work with the CEO, Director of Development and Community Relations, Board of Directors, and other key stakeholders to establish aggressive capital fundraising targets and engage them in high-level solicitations.
    • Corporate Donor Stewardship: Cultivate and steward corporate donors, ensuring their involvement in the campaign through targeted relationship management.
    • Cross-functional Consultation: Collaborate with board members, program staff, and volunteers to gather insights on prospects and optimize the timing and approach for capital solicitations.
    • Targeted Campaign Engagement: Develop strategies to increase donor engagement specifically for the capital campaign and ensure regular, meaningful contact with top prospects.
    • Team Collaboration: Engage with internal leadership teams to ensure alignment on capital campaign priorities, progress, and outcomes.

     

    SUMMARY OF ESSENTIAL JOB FUNCTIONS

        Thought Leadership

    • Capital Campaign Strategy & Execution: Contribute significantly to the planning, execution, and completion of multi-million-dollar capital campaigns, making strategic decisions that shape the campaigns' trajectory and outcomes.
    • Donor Program Innovation: Collaborate with the Director of Development to design and implement donor programs that inspire engagement and exceed fundraising targets, with particular emphasis on donor retention, elevated giving, and alignment with capital campaign goals.
    • Campaign Planning & Readiness: Provide critical input and leadership in preparing the organization for large-scale capital fundraising efforts, ensuring organizational readiness to meet ambitious growth targets.
    • Data-Driven Decision Making: Utilize data and analytics to inform strategic donor engagement, assess fundraising performance, and identify areas for improvement, particularly in the context of capital fundraising.
    • Donor Journey Optimization: Design and lead the implementation of development programs that offer a seamless donor journey, enhancing relationships through thoughtful cultivation, solicitation, and stewardship strategies.

     

    Donor Relations & Fund Development

    • Portfolio Management: Oversee a portfolio of high-value donors, ensuring strategic, personalized engagement that drives major gift acquisition and sustains long-term capital contributions.
    • Donor Pipeline Management: Lead the identification, research, cultivation, solicitation, and stewardship of major gift donors, with a strong focus on individuals, corporations, and foundations positioned to support capital campaigns.
    • Capital Campaign Reporting: Provide detailed, insightful reports on the status of capital campaign-related prospects, donor activity, and outcomes to support ongoing campaign strategy adjustments.
    • Collaborative Campaign Engagement: Work closely with RMHC-SWO leadership, the Board of Directors, and volunteers to align donor cultivation efforts with campaign goals and organizational priorities.
    • Corporate Sponsorship & Event Engagement: Actively seek new corporate sponsorships and event partners, especially those aligned with capital campaign priorities, ensuring their engagement in long-term fundraising strategies.
    • Cross-Departmental Collaboration: Partner with other departments to ensure consistent messaging, brand alignment, and the development of collateral that highlights the impact of donor dollars, particularly in capital projects.
    • Innovation in Stewardship: Lead efforts to ensure innovative, high-quality stewardship programming that recognizes donors for their transformational gifts, ensuring sustained engagement and ongoing support.
    • Systems & Process Optimization: Ensure that donor data, including capital campaign prospects and their management activities, is accurately recorded and regularly updated in the donor database, facilitating effective pipeline management and informed decision-making.
    • Mentorship & Team Leadership: Provide mentorship and guidance to junior staff and volunteers involved in the capital campaign, fostering a collaborative environment that maximizes fundraising efforts.

     

    QUALIFICATIONS

         JOB SPECIFIC COMPETENCIES AND QUALIFICATIONS

    • 7+ years of corporate and community fundraising experience with an emphasis on major gifts
    • Fundraising, marketing, and communications experience
    • Minimum of a bachelor’s degree; advanced degree in Nonprofit Management, Business, or a related field preferred.
    • Canadian Fund-Raising Executive (CFRE) designation preferred.
    • Member of the AFP, AHP or CAGP with a commitment to established professional standards.
    • Demonstrated experience with a successful Capital Campaign.
    • Experience in budget planning and financial management.
    • Knowledge of the Charity Accounting Act.
    • Proficiency with Raisers Edge and the Blackbaud Ecosystem is an asset.
    • Understanding of Canada Revenue Agency tax receipting rules and guidelines.
    • Commitment to the highest ethical standards and dedication to the organization’s mission and values.
    • Valid driver's license with a healthy driving record and consistent access to a motor vehicle with
      appropriate auto insurance.
    • Available to work variable hours over evenings and weekends, as necessary, throughout the year.
    • Attending all RMHC-sponsored events and other activities conducted for the benefit of RMHC.
    • Proven organizational and time management skills with a keen attention to detail.

     

    WORKING CONDITIONS:

    RMHC-SWO is a safety net for families and strives to help alleviate the isolation and stress families feel when they have an ill or injured child. All staff must display care and compassion, possess emotional maturity discretion, and be capable of respecting the dignity and rights of guests, volunteers, and other staff members. Keeping confidentiality is of the utmost importance.

     

    Operating Budget Accountability:  $4, 500,000.00 + Annual Revenue Generation

     

    Work Environment:

    • Normal office environment
    • Operation of desktop computer and peripherals
    • Attendance and conducting of presentations
    • Extended periods of sitting
    • Occasional overtime

     

    Travel:  The ability to travel regionally, nationally, and globally is required. A healthy driving record and access to a reliable vehicle is required.

     

    RMHC is a family centered brand and deeply values the lives of its employees inside and outside of RMHC programs. We offer a competitive salary, benefits, and vacation package. RMHC-SWO is committed to principles of anti-oppression and employment equity. We strongly encourage members of Indigenous, ethno-racial, LGBTQ+, Francophone, immigrant, refugee, differently-abled, and other equity-seeking groups to apply and self-identify. If accommodation is required during the hiring process, please inform the hiring committee once selected for an interview. We thank all applicants, but only those selected for an interview will be contacted.

     

    To apply:   https://ca.indeed.com/job/senior-development-officer-major-gifts-eaf71fd4ebafeb6e  no later than November 1, 2024